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| Service | Type of Assistance | Hours |
| Mental Health Line 1800 011 511 |
State-wide telephone line providing information and referrals to various mental health services including emergency. | 24 hours a day 7 days a week |
| Lifeline 13 11 14 http://www.lifeline.org.au |
Provides access to crisis support, suicide prevention and mental health support services. | 24 hours a day 7 days a week |
| Acute Care Team/Intake Services Euroa Centre Prince of Wales Hospital Barker Street Randwick NSW 2031 1800 011 511 |
The Acute Care team is the emergency service for the Eastern Suburbs MHS and is available for mental health emergencies 24 hours a day, 7 days a week. The team supports and monitors people in time of crisis and offers emergency mental health assessment in the community in the acute phase of their illness. | 24 hours a day 7 days a week |
| St Vincent’s Hospital Psychiatric Emergency Care 390 Victoria Road Darlinghurst NSW 2010 8382 1111 |
Responsible for the provision of mental health services to the residents of the inner city of Sydney. Deliver appropirate care for all people who arrive in Emergency with mental health and or behavioural problems. | 24 hours a day 7 days a week |
| Suicide Call Back Service 1300 659 467 http://www.suicidecallbackservice.org.au |
A 24-hour, nationwide service that provides telephone counselling to people 18 years and over and over who fit one of the following categories:
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24 hours a day 7 days a week |
| Service | Type of Assistance | Hours |
| Kingsford Legal Centre 9385 9566 http://www.klc.unsw.edu.au For people who live in Randwick Botany LGAs.Inner City Legal Centre 9332 1966 http://www.iclc.org.au For people who live in Bondi, City of Sydney LGA and Woollahra LGA. |
Both legal centres provide free legal advise on a wide range of legal issues including, credit and debts, criminal matter, traffic matters, fines AVOs, consumer complaints, neighbourhood disputes, DV, discrimination and much more.
All legal advice provided by both legal centres is by appointment only. |
Mon-Fri: 9:00 am – 5:00 pm Closed 1:00 -2:00 pm |
| The Mental Health Advocacy Service (part of Legal Aid NSW) Level 4, 74-76 Burwood Road, Burwood NSW 2134 9745 4277 |
Free legal advice and help about mental health law for people who have been kept in hospital under the Mental Health Act. However their relatives and friends are also welcome to call for information and advice. | Mon- Fri: 9:00 am – 5:00 pm |
| Welfare Rights Centre Advice Line: 9211 5300 |
Provide advice on social security law and issues with Centrelink | Mon- Fri : 9:00 am – 5:00 pm |
| Service | Type of Assistance | Hours |
| Telephone Interpreter 131 450 |
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| Bilingual Counselling Service Intake Service: 1800 011 511 Interpreter Service: 131 450 |
The service offers case management, liaison and counselling for Chinese, Rusian and Spanish and can arranhe interpreters for other languages. | Mon- Fri: 8:30 am – 5:00 pm |
| Transcultural Mental Health Centre Clinical Consultation and Assessment Service (CCAS) 9912 3851 or 1800 648 911 |
CCAS can assist anyone from a culturally and linguistically diverse community who is experiencing a mental health issue. Services include information about services and clinical intervention using bilingual clinicians. | Mon-Fri: 8:30 am – 5:00 pm |
| Service | Type of Assistance | Hours |
| B. Miles Women’s Foundation 9360 4881 or 9317 0400 |
B. Miles Women’s Foundation provides housing, support and recovery services to women who are experiencing a mental health issue and homelessness, including potential for homelessness. | Mon-Fri: 9:00 am – 5:00 pm |
| Link2home 1800 152 152 |
Link2home is a single, statewide telephone service for enquiries about homelessness in NSW. It brings together several homelessness telephone services including HPIC, and the After Hour Temporary Accomodation (TA) line. | 24 hours a day 7 days a week |
| Independent Community Leaving Service (ICLA) Suite 76, Level 7, 8-24 Kippax Street, Surry Hills NSW 2010 9281 3338 |
Provide a number of residential services, providing long-term, secure and affordable accomodation and support services for people who have psychiatric and other disabilities. | Mon-Fri: 9:00 am – 5:00 pm |
| Richmond PRA 1300 779 270 http://www.richmondpra.org.au |
Richmond PRA is a non-government organisations. Services includes assistance in finding and establishing suitable housing in your community. |
| Service | Type of Assistance | Hours |
| Aboriginal Mental Health Service The Maroubra Centre, 1300 Garden Street, Maroubra Intake: 1800 011 511 La Perouse: 8347 4800 |
This service links the Aboriginal people who live in the south eastern Sydney area with mental health services | Mon-Fri: 8:30 am – 5:00 pm |
| Service | Type of Assistance | Hours |
| Jarrah House 9661 6555 www.jarrahhouse.com.au |
A residential facility for women and their children who are experiencing difficulties as a result of their alcohol or other drug use | Mon-Fri: 8:30 am – 4:30 pm |
| Mood Active Isabelle Granville Smith: 0415 492 170 Cameron Wilson: 0405 262 053 www.moodactive.com.au |
This program is suitable for people of all fitness levels and is based on research that shows exercise is a valuable tool to help manage depression and mood disorders. A contribution of $20 ($10 concession) peer week is requested. | |
| Support opportunity and Care Inc 9144 1447 www.support.org.au |
The purpose of the program is to help people affected by mental illness RECOVER, improve their health and quality of life |
| Adolesccent Service Mc Nevin Dickson Building (building 13) Avoca Street, Randwick 9382 4347 Emergencies: 9392 1111 |
Service for teenagers and their families who are trying to adjust to difficulties in their lives | Mon-Fri :8:30 am – 5:00 pm |
| ATAPS CMHS (Access to Allied Psychological Services, Child Mental Health Service) 9663 5958 mentalhealth@esml.org,au www.esml.org.au |
Treatment service for children (up to 12 years old) with, or at risk of mental, emotional or behavioral disorders and their families. Do not need a referral from GP. | |
| Break Thru People Solutions Suite 204, Level 2 806-812 Anzac Parade Maroubra NSW 2035 9344 1000 www.breakthru.org.au |
Provide employment support for people with a mental illness. | Mon-Fri: 8:45 am – 5:00 pm |
| Child and Adolescent Mental Health Service Mc Nevin Dickson Building (building 13) Avoca Street, Randwick 9382 4347 |
Adolescent service for teenagers and their families who are trying to adjust to difficulties in their lives. | Mon-Fri: 8:30 am – 5:00 pm |
| Child and Family East Sydney Children’s Hospital corner Avoca and Barkers Streets Randwick 9382 8213 Emergencies: 9382 1111 |
Provide assessment and treatment of emotional and behaviuoral disorders in children and works very closely with the families, parents and carers of children under 12 years. | Mon-Fri: 8:30 am – 5:00pm |
| Early Psychosis Program Bondi Junction Community Mental Health Centre 26 Llandaff Street, Bondi Junction 9366 8610 |
Provide services for young people aged between 15 and 25 years experiencing, or at risk of a first episode psychosis. One-to-one and group therapy for both the young person and their family. | Mon-Fri: 9:00 am – 5:00 pm |
| eheadspace 1800 650 890 www.headspace.org.au |
Fee online and telephone service proving support and information for young people aged 12-25 who have general health, mental health, alcohol and other drug worries. | 24 hours a day 7 days a week |
| Kids Helpline 1800 55 1800 http://www.kidshelp.com.au |
Counselling service for children and young people aged 5-25 years. | 24 hours a day 7 days a week |
| Reachout.com http://au.reachout.com |
Online youth mental health service. It’s the perfect place to start if you’re not sure where to look. | 24 hours a day 7 days a week |
| Urban Arts Base 9328 3014 or 8362 3700 |
Community arts project aiming to assist young people with mental health issues in their recovery | Mon-Fri: 8:30 am -5:00 pm |
| Youth Beyond Blue 1300 224 636 http://www.youthbeyondblue.com |
Beyond Blue websites specifically for youths. | 24 hours a day 7 days a week |
| Youth Mental Health The Bondi Junction Centre 26 Llandaff Street, Bondi Junction 9366 8610 |
Yout Mental Health aims to provide early intervention to young people aged 14 to 24 years (and their carers) with a suspected emerging mental illness. | Mon-Fri: 8:30 am – 5:00 pm |
| Ways Youth Service 9365 2500 |
Counselling for young people 12 -24 years. Also family counselling and parenting advice for parents who have children aged 12-24. | Varied |
| Australian Kookaburra Kids Foundation PO Box 681, Gymea 8203 1917 http://www.kookaburrakids.org.au |
The Australian Kookaburra Kids Foundation runs camps, excursions and day trips for those children in grades 3-12 living with families affected by mental illness | Mon-Fri: 9:00 am -5:00 pm |
| eheadspace 1800 650 890 http://eheadspace.org.au |
Free online and telephone service providining support and information for young people aged 12-25 who have general health, mental health. Limited service for alcohol and other drug issues. | 7 days a week 9:00 am – 1:00 am |
| Jewish care 1300 133 660 |
Assist children of parents with mental health issues. | |
| Life Connect Project 9540 3011 |
Employment-focused Mental health carer support provides intensive support to carers of people with mental illness to address non-vocational barriers to carers achieving education (such as school) outcome | |
| On Fire (Fun friendship flourishing) 9879 2600 |
A range of program activities, including regular fun day outings, camps, peer support groups for children whose parents or siblings have mental health issues. |
Mon-Fri: 9:00 am – 5:00 pm |
| Somazone http://www.somazone.com.au |
A safe space for young people to ask questions, share stories and get help for mental health issues & other concerns. | 24 hours a day 7 days a week |
| Service | Type of Assistance | Hours |
| Beacon 2.0 www.beacon.anu.edu.au |
A portal to online applications for information on mental and physical disorders. A panel of health experts categories, review and rate websites and send you the information. | 24 hours a day 7 days a week |
| Beyond Blue 1300 22 4636 www.beyondblue.org.au |
Devoted to increasing awareness and understanding of depression and anxiety in the community. (No doctors, counselors or health professionals available to respond to specific difficulties.) | 24 hours a day 7 days a week Chat Online 4:00 pm – 10:00 pm |
| Black Dog Institute www.blackdoginstitute.org.au |
The Black Dog Institute is an education, research, clinical and community-oriented facility offering specialist expertise in mood disorders. The institute offers a state wide referral service for patients with severe or treatment resistant depressive disorders. Website contains very useful information. | 24 hours a day 7 days a week |
| Blue Board www.blueboard.anu.edu.au |
Online discussion forum for people suffering from depression and anxiety disorders, their friends and carers. | 24 hours a day 7 days a week |
| Blue Pages http://bluepages.anu.edu.au |
Blue Pages provides information on treatments for depression based on the latest scientific evidence. BluePages also offers screening tests for depression and anxiety, a depression search engine, and links to other helpful resources. | 24 hours a day 7 days a week |
| depressionNet.org.au http://www.depressionnet.org.au |
Purpose of dNet is to empower ‘people like us’ to informed choices and find solutions to the challenges of living with depression. | 24 hours a day 7 days a week |
| Eastern Sydney Suicide Prevention Network www.facebook.com/EasternSydneySPN |
ESSPN exits to raise awareness about suicide and the associated helping services that are available in the Eastern Sydney area. They are a group of concerned people working together to increase awareness about the devastating losses associated with death by suicide. | Meet 3:00 pm – 4:30 pm On the 3rd Wed of every month at St Michaels Anglican Church, cnr Vaucluse Rd and Gilliver Ave, Vaucluse. |
| ECentre Clinic Centre for Emotional Heakth at Macquarie University www.ecentreclinic.org |
An internet based research clinic that develops and tests state of the art free online treatment courses for people with symptoms of worry, anxiety (including OCD and PTSD), stress, depression, low mood and other helath conditions including chronic pain. Each participant in a course is registered in a clinical trial. Comprised of psychologists, psychiatrists and research staff. | 24 hours a day 7 days a week |
| eCouch http://www.ecouch.anu.edu.au |
e-couch is a self-help interactive program with modules for depression, generalised anxiety and worry, socila anxiety, relationship breakdown, loss and grief. It provides information and teaches strategies. |
24 hours a day 7 days a week |
| Living is for Everyone http://www.livingisforeveryone.com.au |
Suicide and self-harm prevention resource. | 24 hours a day 7 days a week |
| Mental Health Online www.anxietyonline.org.au |
Comprehensive online mental health service offering information, assessment, online diagnosis and treatment programs (“eTherapy”) for the anxiety disorders. | 24 hours a day 7 days a week |
| Mind Health Connect http://mindhealthconnect.org.au |
Gateway to issues surroundings mental health care and first step to finding relevant support and resources. | 24 hours a day 7 days a week |
| Ourconsumerplace.com.au http://www.ourconsumerplace.com.au |
Our consumer place is a resource centre run entirely by people diagnosed with “mental illness”. We provide information, training, support and advice to consumer-developed groups and projects. They are based in Victoria but have very useful information that is just as relevant for people living outside Victoria. | 24 hours a day 7 days a week |
| Read the Signs http://www.readthesigns.com.au |
A website targeted at men to provide them with information about suicide prevention, where to go for help and signs to look out for in oneself and mates. | 24 hours a day 7 days a week |
| The Mood Gym http://www.moodgym.anu.edu.au |
Provides free, online cognitive behavioural training(CBT). This teaches helpful ways of thinking about life’s problems, as well as methods to improve self-esteem, to better relate to others, and to relax. | 24 hours a day 7 days a week |
| This Way Up http://thiswayup.org.au |
An internet-based learning program to treat anxiety and depressive disorders. | 24 hours a day 7 days a week |
| Your Room http://yourroom.com.au |
Offers information about alcohol and a wide range of drugs, how they can affect people, side effects, withdrawal, and how to get help for yourself or for anyone else who needs it. |